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Context Help

If you get lost inside our Control Panel, the very first step you should take is to push the Help button, which is present on each and every page. A context menu will appear. It contains exhaustive info about all the actions that you can carry out on the given page. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have a huge array of video tutorials explaining how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you searching for, take a glance at our comprehensive Frequently Asked Questions database, which covers questions asked by actual individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions section with new questions & answers so as to encompass all the innovations and new additions to our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our fantastic team of support engineers available 24x7 and ready to assist you with any problem. Each trouble ticket you submit will be answered within 1 hour (the average ticket response time is only 20 minutes), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 142806

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com